Support

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Customer Service

UTI is committed to supporting our customers worldwide. We provide unlimited telephone technical support. Replacement parts are immediately provided upon request. We also provide on-site repair services when needed. For international customers, support is also provided by our trained Sales and Service Representatives.

Technical Support can be reached at (408) 433-2244.

Email technical support questions to support@ultratest.com.

Software Updates

Bug-fixed software and also upgrades on software are also available upon request. Check out the Latest Software Dates for the latest versions.

Training

Training is often included with the purchase of a MultiTrace System. Training can be on-site or at our San Jose office. Training must be scheduled in advance. Courses are tailored to individual users needs and cover everything from understanding the hardware of the MultiTrace to advanced techniques in electrical characterization. Hands-on training is emphasized so that users will be able to do testing by themselves at the end of the training. Additional training is also available upon request.

UltraTest International
2284 Ringwood Bldg. C
San Jose, CA 95131
P: (408) 433-2244
F: (408) 433-5508
Information at info@ultratest.com